I admit it: I’m that person who says things like, “Excel is the most powerful tool in the office.” I’m also one who thinks the right data — and the right approach to data — can...
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How to measure your veterinary practice’s success with a simple calculation
In "One of the most important numbers when measuring veterinary practice success," we used an analogy to explain that "net change in active patients" is like your bank balance —...
One of the most important numbers when measuring veterinary practice success
Imagine boarding a plane to your favorite destination. With anticipation, you get to the airport early, go through the chaos of boarding, stow your luggage, fasten your seatbelt,...
The importance of tidy veterinary data
One of the challenges of data is that sometimes it takes wrestling with complexity to produce clear, beautiful figures. That’s at the heart of what the Vetsource Data &...
Pennsylvania practice achieves 200% return on lapsing patient reengagement program
Contacting clients by phone is one of the most effective ways to get lapsed patients to return. Many veterinary practices say they can't spare the resources, but that's not...
How a South Carolina practice achieved a 65% forward-booking rate
When was the last time you left your dentist’s office without an appointment for your next visit? In other medical professions like dentistry and optometry, forward booking is...