Prescription Management

Simplify prescription management

Discover the industry’s most streamlined Rx management solution.

Vetsource Prescription Management brings everything together in one place

  • Create and manage prescriptions

  • Give clients convenient online shopping and home delivery
  • Make informed, data-driven decisions with easy-to-interpret reports and dashboards
  • Take marketing work off your plate with free email programs
  • Consult with pharmacists trained in veterinary pharmacy
  • Get ongoing support, training, and resources from our expert staff

I really liked the new platform and felt like it was very user friendly. Our staff was able to pick [the platform] up very easily.

—Victoria Burns, practice manager, Jones Bridge Animal Hospital

Digital scripting

An intuitive platform designed for busy veterinary teams

Efficiency, revenue, loyalty — turn your practice’s potential into results with Vetsource’s all-in-one solution.

Digital scripting has never been easier

With Vetsource, digital scripting in under 45 seconds isn’t just possible, it’s standard. Secure integration with your practice management software (or PIMS) simplifies workflows, saving staff time and hassle.

  • Prescribe medications, preventatives, and nutrition anytime, anywhere, on any web-enabled device in under 1 minute.
  • Review Rx requests and approve, deny, or suggest an alternative.
  • Add a discount code at checkout for an added incentive and cost savings.
  • Set up AutoShip orders for clients and create a consistent revenue stream.
  • Eliminate manual entry of client and patient info with data integration.

Get the full picture of your pharmacy business

Vetsource’s reports give you the insights you need to make smart decisions.

  • Financial reports let you drill into revenue, profitability, sales tax, and more.
  • Monitor other aspects of your online pharmacy, with reports on your catalog, clients, and orders.
  • The Pharmacy Dashboard combines in-practice and home delivery data, empowering you to identify revenue opportunities and create strategies to improve compliance.

Power your practice with data integration

Secure integration with your practice management software creates a smooth workflow and enhances your services.

  • Reduce manual entry and save staff time with automatically populated patient and client information. 
  • Get a complete view of patient history with the option to write data back into medical records.*
  • Engage clients with our complimentary marketing program that tailors emails to them and their pets.

We integrate with most practice management software, including Avimark, Cornerstone, DVMAX, ezyVet, ImproMed, and IntraVet.

*Not all PIMS support write-back.

Online pharmacy

Manage your online pharmacy business with confidence

Give your clients the convenient online shopping they want, with a licensed pharmacy you can rely on.

Online shopping for your clients, made easy

Your clients want to shop through you for the items you recommend to keep their pets healthy. With Vetsource, there’s no need to code a website, stock products, or set up an online shop — we do it all for you.

  • Your secure online store is easy to use and branded to your practice, complying with federal pharmacy laws and PCI DSS compliance rules.
  • The customizable catalog includes more than 10,000 items, and you control everything from pricing to which items to carry.
  • We take care of merchant services for you, with one simple monthly deposit and transparent reports.

Drive compliance with recurring shipping options

Make it easy for pet owners to follow your recommended treatments for your patients with recurring shipping options.

  • Pet owners can create AutoShip orders and manage their delivery schedule through your online store. 
  • Our monthly single-dose preventatives program, RemindMeSM, helps patients get their flea, tick, and heartworm medications on time, every time.
  • All RemindMe and most AutoShip orders ship free within the contiguous U.S., making it even easier for pet owners to stay on top of their pets’ needs.

Our pharmacy has an unmatched level of quality control

Automated systems and strict quality control measures at our fulfillment centers ensure patients always get the products they need.

  • 15+ years of pet pharmacy experience
  • Licensed in all 50 states with .Pharmacy and LegitScript certification
  • All items sourced directly from manufacturers
  • Team of specially trained pharmacists review 20,000 prescriptions each day
  • Automated systems support processing up to 30,000 items per day
  • 93% of approved prescriptions fulfilled the same day
  • Strict quality control procedures with an error rate of less than 1 in 70,000

Client engagement

Take client engagement to the next level

Effortlessly reach clients and drive them directly to your online store with free marketing tools created by our team of pros.

Expand pet care beyond your four walls with Vet2Pet

More than just an app, our Vet2Pet client engagement solution helps you forge lasting relationships and communicate more efficiently with pet owners, increasing compliance and driving growth.

  • Elevate the client experience with expanded communication options including app chat, 2-way texting, push notifications, email messaging, and a visit tracker
  • Save time and improve productivity with appointment management, virtual payment options, and pharmacy requests — practices with Vet2Pet save 3 hours of phone time per day, on average.*
  • Boost client loyalty and keep the practice top of mind by offering loyalty incentives, timely digital and postcard reminders, and fun features like pet selfies.


of first-time purchasers come through the app, on average.*

*Data on file at Vetsource

Simplify workflows and give clients more options with robust features

  • In-app chat and 2-way texting
  • Health service reminders
  • Appointment management
  • Pharmacy and record requests
  • Virtual payment
  • Visit tracker
  • And more!

Bundle your services and save

The full power of Vet2Pet is available to you for free when you also sign up for Vetsource Prescription Management — a value of $499 per month!

Combining your prescription management and client engagement solutions makes it even easier for clients to shop your online pharmacy.

Email programs designed for your clients

Our email programs work seamlessly together so your clients get the communications most relevant to them and their pets, driving revenue and increasing compliance.

PetMail® takes marketing work off your plate

  • Encourage clients to shop through your practice with Vetsource- and manufacturer-sponsored promotions that increase purchases without affecting your profit margin.
  • Reinforce veterinarian-approved products and recapture lost revenue with personalized emails branded to your practice, including special campaigns like a welcome series and pet birthdays.

Reminders remove the burden of remembering

  • Reminder emails make it easy for clients to refill prescriptions and repurchase products, whether they buy them in practice or online.
  • Help win back clients who may purchase products outside your practices by making pharmacy and product refills a breeze.

Save time with marketing tools and resources

Take advantage of complimentary tools and resources created to help your practice succeed.

  • Engage your clients online with professionally designed graphics for your website and emails and ready-made social media content.
  • Customizable stickers, window clings, and coupons with QR codes encourage pet owners to shop through you, from the front desk to the exam room.
  • Client handouts, conversation starters, talking points, and how-to’s make it easy for staff to chat with clients about the benefits of your online store.

Dedicated support

Support for pet owners and your practice

We’re here to help you and your clients — freeing up your staff to focus on what they do best.

  • The platform’s help center includes articles, short videos, and other resources.
  • Our customer support teams are ready to assist your team and your clients via phone, email, and live chat.
  • You’ll also have dedicated account support from a team invested in your success. From training resources to business reviews, our account managers are ready to help you achieve your goals.

Find out how Vetsource Prescription Management can help your practice thrive