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Read your way to excellent practice leadership

17 min read | by Ben Spinks

President Harry Truman once said: “Not all readers are leaders, but all leaders are readers.” This truism doesn’t just apply to presidents, Fortune 500 CEOs, and other...

17 min read | Ben Spinks

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2018 highlights
AAHA
AAHA/VMG
account balance
accountability
across-the-board increase
ACT
action items
action plan
actionable data
active patient
active patient count
active patients
adapt
adaptable for success
adjustments
allies
American Veterinary Medical Association
analytical
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announcement
antivirus
anxiety
app
appendix
apples-to-apples
appointment management
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assistant
authentic self
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automatic shipments
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AVMA
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balance
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BHAG
BHAGs
birds
Blog
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burnout
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canine patients
Carrying Staff Balances
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cat-friendly
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cybersecurity
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dental
dental awareness
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difficult clients
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digital marketing
discounting habit
discounting veterinary fees
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dogs
Dr. Stacee Santi
drive purchases
DVM
earns versus turns
EBITDA
education
Effective Inventory Management
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efficiency
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empathy
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Google Business Profile
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Halloween
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Hot Rocks
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IPP
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june
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KPI
Lapsing Clients
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Leadership Archetypes
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Management Tips
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mental well-being
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metric measuring
metrics
Millennial Employees
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missing charges
mobile app
mobile apps
monthly
most popular blogs
National Pet Wellness Month
National Veterinary Technician Week
NAVC spark
network
new clients
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new pet
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new year
NFC
normalize
now what?
nurses
october
office management
old habits
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onboarding
online
online community
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PAR
parasiticide action report
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patterns
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pet travel
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platform
PMS
positive culture
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practice analytics
practice app
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Practice Management
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Practice Overview Report
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PrideVMC
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PRPAP
purchases
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rabbit hemmorrhagic disease
rainbow
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remote patient monitoring
reptiles
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RPM
safety protocols
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ScriptRight
security management
self-awareness
self-care
self-discovery
selling a veterinary practice
shareable
sharing
small mammals
smartphone app
so what?
social media
social network
software
solving problems
SOP
spyware
staff
staff communication
staff development
staff engagement
staff loyalty
staff management
staff meetings
staff members
staff policies
staff positions
staff retention
staff turnover
staffing
staffing company
staffing ratio
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staffing shortage
Standard Operating Procedures
standardized
standards
state-by-state veterinary salary comparison
statistical model
statistics
stewardship
strategic increase
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strategy
subscription
substitute
success
support
support staff
surveys
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take action
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targets
taxes
team
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team management
team members
team up
team wellbeing
team wellness
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technician
technology
technology partners
technology product
telemedicine
temporary support
text-to-pay
the right information
the right KPIs
ticks
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tips and tricks
tool
toolkit
tools
toothbrush
tracking
tracking data
tracking feedback
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training
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training staff members
transactions
treatment
trendlines
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UI
ultra
uncertainty
unique patients
unique ROI
user experience
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UX
vet tech
vet tech week
vet techs
Vet2Pet
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VetPartners
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VIP
visits per year
VMG
wages
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wearables
welcoming
well-being
wellness
what?
work/life balance
workforce crisis
workload
workplace communication
workplace culture
workplace safety

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