You know tracking performance is important. You have practice management software that lets you run almost any report under the sun. You might even diligently run those reports...
I remember being introduced to the concept of veterinary forward booking in the early 2000’s at a veterinary conference. The idea was to be like the dentist, and rebook the...
Busy days, rising costs, price increases, staff shortages, and burnout — what a good time for veterinary practices! In reality, none of these factors have shifted much, if at...
Navigating change in your veterinary practice is necessary to successfully grow as a business. While change can be exciting, it can also be challenging. Here are three tips to...
What slow season? We used to be able to count on those winter and early spring months to hire, retrain, take vacations, etc. Now that it’s “summer-busy” all year round, it’s...
Note: Dr. Erin Keiser co-wrote the following piece with her husband Stith Keiser. I knew I would be on the receiving end of a little (OK, a lot) of skepticism as a new grad....