People — pet owners included — almost always take the path of least resistance. Unfortunately, pet owners often see refilling medications at the veterinary practice as...
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Client Experience
Top 3 takeaways from the “Strategies to Optimize Your Online Store” webinar
Are you getting everything out of your online store that you could be? It can do more than give clients another place to shop online. When used effectively, it can be a time...
5 ways to see add-on clients when your schedule is jam-packed
Veterinary teams are feeling more overwhelmed than ever before, and there is nothing more frustrating for a pet owner than not being able to see their veterinarian when their pet...
5 reasons to use client surveys
Asking for feedback isn’t something that comes naturally to many of us. In fact, it can be downright terrifying. But, if you’re able to overcome that fear and ask for feedback,...
3 ways technology can help your veterinary practice connect with clients
In this age of digitization and changing client expectations, it is more important than ever to meet the needs of those who use technology in their everyday life. Staying up to...
6 easy ways to improve your veterinary practice’s online reputation
Online reviews can be a blessing or a curse, depending on what rating your veterinary practice receives. Regardless of your rating, prospective clients will eagerly check out all...