In today’s digital world, people turn to the internet to find restaurants, shops, and even veterinarians. These potential clients will often search through online reviews before...
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Client Feedback
5 reasons to use client surveys
Asking for feedback isn’t something that comes naturally to many of us. In fact, it can be downright terrifying. But, if you’re able to overcome that fear and ask for feedback,...
8 ways to optimize your veterinary practice’s online presence
The best way to get customers to come to your veterinary practice is to boost its visibility online. Most potential clients will be looking for a practice close to them, making...
Why client feedback matters in veterinary medicine
As veterinary professionals, we’d love to measure the success of our careers and businesses in the wagging tails and friendly nuzzles of our patients. But it’s not that simple....
Millennial client confession: 6 things I wish my veterinary practice knew
Millennials, aka those born between 1981 and 1996, are currently the largest generation in America. When it comes to attracting and retaining millennial clients, this often...
The best of the best track client feedback: Here’s why & how to get your practice onboard
Hey there, I’m Kristen, one of the members of the VetSuccess Product team. Ask anyone around here and they’ll tell you, I’m pretty into UX (User Experience) and documentation....