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Read your way to excellent practice leadership

17 min read | by Ben Spinks

President Harry Truman once said: “Not all readers are leaders, but all leaders are readers.” This truism doesn’t just apply to presidents, Fortune 500 CEOs, and other...

17 min read | Ben Spinks

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2018 highlights
AAHA
AAHA/VMG
account balance
accountability
across-the-board increase
ACT
action items
action plan
actionable data
active patient
active patient count
active patients
adapt
adaptable for success
adjustments
allies
American Veterinary Medical Association
analytical
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app
appendix
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AVMA
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BHAG
BHAGs
birds
Blog
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canine patients
Carrying Staff Balances
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dental awareness
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difficult clients
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digital marketing
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Dr. Stacee Santi
drive purchases
DVM
earns versus turns
EBITDA
education
Effective Inventory Management
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Google Business Profile
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Home Delivery
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june
Key Performance Indicators
KPI
Lapsing Clients
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Leadership Archetypes
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Management Tips
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Millennial Employees
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missing charges
mobile app
mobile apps
monthly
most popular blogs
National Pet Wellness Month
National Veterinary Technician Week
NAVC spark
network
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NFC
normalize
now what?
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october
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online
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pandemic
PAR
parasiticide action report
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patient care
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pet dental health month
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pet insurance
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platform
PMS
positive culture
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Practice Management
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Practice Overview Report
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PrideVMC
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resolution
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RPM
safety protocols
salary
ScriptRight
security management
self-awareness
self-care
self-discovery
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shareable
sharing
small mammals
smartphone app
so what?
social media
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software
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SOP
spyware
staff
staff communication
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staff members
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staff turnover
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staffing ratio
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Standard Operating Procedures
standardized
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state-by-state veterinary salary comparison
statistical model
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subscription
substitute
success
support
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take action
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taxes
team
team buy-in
team management
team members
team up
team wellbeing
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technician
technology
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telemedicine
temporary support
text-to-pay
the right information
the right KPIs
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tips and tricks
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tracking
tracking data
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training
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training staff members
transactions
treatment
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UI
ultra
uncertainty
unique patients
unique ROI
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UX
vet tech
vet tech week
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Vet2Pet
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VetPartners
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vetsuccess report
VIP
visits per year
VMG
wages
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wearables
welcoming
well-being
wellness
what?
work/life balance
workforce crisis
workload
workplace communication
workplace culture
workplace safety

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