National Veterinary Technician week takes place during the third week of October, and this year’s theme, “Veterinary Technicians’ Resilience is the Heart of Veterinary Medicine,”...
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Veterinary Practice Management
How to introduce clients to new veterinary technology
Implementing new technology in your veterinary practice can be an exciting process for both your team and your clients. Whether it’s an app, a telehealth service, or an...
5 veterinary marketing tactics to bring back lapsing clients
When a veterinary hospital has lapsing clients and patients, it’s kind of like a box of beautiful apples sitting on the kitchen counter that one day attracts fruit flies. As you...
5 ways to get veterinary clients to say yes to refills
People — pet owners included — almost always take the path of least resistance. Unfortunately, pet owners often see refilling medications at the veterinary practice as...
How to modernize your veterinary forward-booking program
I remember being introduced to the concept of veterinary forward booking in the early 2000’s at a veterinary conference. The idea was to be like the dentist, and rebook the...
6 tips for developing a resilient environment in your veterinary practice
Compassion fatigue has had a center stage in our animal hospitals over the last decade. And, rightly so. The veterinary industry lands in the top five industries where compassion...