Retaining an existing client is significantly more cost-effective than acquiring a new one: it can cost up to seven times more to gain a new client than to keep a current one...

9 min read | by Vetsource
Retaining an existing client is significantly more cost-effective than acquiring a new one: it can cost up to seven times more to gain a new client than to keep a current one...
9 min read | by Caitlin DeWilde, DVM
How much time does your team spend responding to clients who have requested appointments through Facebook or email? Maybe your team asks them to call the practice to schedule, or...
11 min read | by Caitlin DeWilde, DVM
As a veterinary professional you’re dedicated to improving pet health and ensuring the best possible outcomes for every patient in your care. But despite your admirable efforts,...
10 min read | by Caitlin DeWilde, DVM
As veterinary practices face staffing shortages and the pressure to avoid raising prices amidst inflation, veterinarians are being asked to do more in less time. This extra...
10 min read | by Caitlin DeWilde, DVM
When most veterinary professionals think of what clients want, our minds turn to the top-notch medicine and treatment we provide. But recent data from VHMA suggests that what pet...
14 min read | by Mark Balyshev, PharmD
Do you ever wonder what happens to your patient’s prescription once you send the order? How does the correct product, dosage, and quantity arrive at your client’s doorstep so...
7 min read | by Vetsource
Prices on just about everything are going up, and veterinary care is no exception. Many veterinary practices are raising prices in an effort to offset their ever-increasing...
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