Defining expectations Expectations create a mental narrative that structures how we think and feel about certain scenarios Many businesses — maybe even yours — fail to set...
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Practice spotlight: Shaffer Animal Hospital
Shaffer Animal Hospital is receiving more than 500 requests through their app each month. 500! You might be wondering: How are they doing this? We wondered that, too. So, in a...
Practice spotlight: Kalihi Pet Clinic
Vet2Pet app + part-time remote emploee = 900 + appointments processed per month Despite using Neo — a practice management software that doesn’t integrate with the app — Kalihi...
Ditch dirty money: Implementing contactless payments in your practice
It’s “COVID times,” and your team is stretched thin—they’re running back and forth to the parking lot, making and receiving countless phone calls each day, and trying to juggle...
How to use 2-way chat to reduce phone calls in your practice
See the 2-Way Chat feature in action I regularly chat with Vet2Pet’s clients to get their feedback, and their great ideas are often the catalyst behind changes and upgrades our...
How 2-way chat streamlines veterinary client communication
When you were a child dreaming of becoming a veterinarian to help animals, you never imagined your days would be largely spent trying to reach pet owners to discuss diagnostic...