Practice spotlight: Kalihi Pet Clinic

by By Stacee Santi, DVM

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Vet2Pet app + part-time remote emploee = 900 + appointments processed per month

Despite using Neo — a practice management software that doesn’t integrate with the app — Kalihi Pet Clinic is killing it with their practice app. Practice Manager Jennifer Kauka explains how they are processing more than 900 appointments per month through their app. One of their secrets — They have a part-time appointment scheduler who works evenings from home processing appointment requests. Take a listen to the podcast to hear more secrets to Kalihi Pet Clinic’s success!

Stacee Santi, DVM

Dr. Stacee Santi founded Vet2Pet, the only customizable, all-in-one client engagement system for veterinary practices, which was acquired by Vetsource in 2022. Since earning her DVM from Colorado State University in 1996, Dr. Santi has accumulated more than 20 years of clinical experience in small animal and emergency practice, has spent significant time serving on various industry advisory boards, and served as 2020 president of the Colorado Veterinary Medical Association. Considered a key opinion leader on mobile applications and veterinary reward programs, and selected as 2021 Continuing Educator of the Year—Practice Management by Viticus Group, Dr. Santi is passionate about helping veterinary practices better connect with their clients so pets get the best care and veterinary professionals enjoy more fulfilling, balanced careers.

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