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Why veterinary appointment confirmation calls don’t work

Why veterinary appointment confirmation calls don’t work

My client service reps hated me. OK, I’m exaggerating a little. But when my former veterinary practice started seeing a dramatic uptick in no-call/no-show appointments, our only...

5 ways to spice up your job ad and attract veterinary talent

5 ways to spice up your job ad and attract veterinary talent

When you type “veterinary technician” or “veterinarian” into the search bar on Indeed’s website, tons of job listings stare back at you. As you skim through them, you notice they...

5 reasons to use client surveys

5 reasons to use client surveys

Asking for feedback isn’t something that comes naturally to many of us. In fact, it can be downright terrifying. But, if you’re able to overcome that fear and ask for feedback,...

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