How much time does your team spend responding to clients who have requested appointments through Facebook or email? Maybe your team asks them to call the practice to schedule, or...
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How to modernize your veterinary forward-booking program
I remember being introduced to the concept of veterinary forward booking in the early 2000’s at a veterinary conference. The idea was to be like the dentist, and rebook the...
6 tips for developing a resilient environment in your veterinary practice
Compassion fatigue has had a center stage in our animal hospitals over the last decade. And, rightly so. The veterinary industry lands in the top five industries where compassion...
Pet myths: Fact or fiction?
Uncover the truth behind these three pet myths. 1: Cats love milk You may have noticed cats drinking milk in kids’ movies and books. But how often have you seen a cat drink milk...
Getting started with #VetTok
Your practice may already have Facebook, Twitter, and Instagram pages, but what about TikTok? While TikTok may not seem like the first choice for veterinary practices, this...
Top 3 takeaways from the “Strategies to Optimize Your Online Store” webinar
Are you getting everything out of your online store that you could be? It can do more than give clients another place to shop online. When used effectively, it can be a time...
5 ways to see add-on clients when your schedule is jam-packed
Veterinary teams are feeling more overwhelmed than ever before, and there is nothing more frustrating for a pet owner than not being able to see their veterinarian when their pet...