By 2029, millennials will be the largest generation in the workforce with 38 million members. According to the 2022 Deloitte Millennial Survey, a quarter of millennials (the...
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5 ways to get veterinary clients to say yes to refills
People — pet owners included — almost always take the path of least resistance. Unfortunately, pet owners often see refilling medications at the veterinary practice as...
How to modernize your veterinary forward-booking program
I remember being introduced to the concept of veterinary forward booking in the early 2000’s at a veterinary conference. The idea was to be like the dentist, and rebook the...
6 tips for developing a resilient environment in your veterinary practice
Compassion fatigue has had a center stage in our animal hospitals over the last decade. And, rightly so. The veterinary industry lands in the top five industries where compassion...
Getting started with #VetTok
Your practice may already have Facebook, Twitter, and Instagram pages, but what about TikTok? While TikTok may not seem like the first choice for veterinary practices, this...
Top 3 takeaways from the “Strategies to Optimize Your Online Store” webinar
Are you getting everything out of your online store that you could be? It can do more than give clients another place to shop online. When used effectively, it can be a time...
5 ways to see add-on clients when your schedule is jam-packed
Veterinary teams are feeling more overwhelmed than ever before, and there is nothing more frustrating for a pet owner than not being able to see their veterinarian when their pet...