15 min read | by Sarah Susut
You know tracking performance is important. You have practice management software that lets you run almost any report under the sun. You might even diligently run those reports...
7 min read | by Chelsie Roberge
Prior to 2020, most of us probably had never even considered creating our own online learning center. But, as we have been forced to adapt to the many changes of 2020, the...
11 min read | by Crista Wallis, DVM
When COVID-19 hit, it changed the way our veterinary teams practice medicine, treat patients, and communicate with clients, with the latter a particular challenge during these...
10 min read | by Kate Zirkle
Being a vet tech is hard during the best of times, let alone during a global pandemic. Not only are they on their feet all day caring for critters, they’re now doing it all with...
12 min read | by Caitlin DeWilde, DVM
Do you spend your days telling clients who request a time slot on Facebook Messenger or via email to call the hospital to schedule an appointment? Or, you mention a 1:30 p.m....
12 min read | by Chrissy McGregor
I love pet insurance. There, I said it. Full disclosure, I did work in pet insurance for 7 years, but even now I am still very passionate about it. I also may be a bit biased,...
9 min read | by Kelly McElhinney, CVPM
In many veterinary practices, the phones ring off the hook before, during, and after business hours. Wouldn’t it be great to decrease the number of incoming and outgoing phone...
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