6 min read | by Vetsource
Help clients follow through with care by reducing the friction that slows them down. When pet owners don’t rebook, refill, or follow through on care, it’s tempting to chalk it up...
5 min read | by Vetsource
Implementing new technology in your veterinary practice can be an exciting process for both your team and your clients. Whether it’s an app, a telehealth service, or an...
8 min read | by Kelly Baltzell
When a veterinary hospital has lapsing clients and patients, it’s kind of like a box of beautiful apples sitting on the kitchen counter that one day attracts fruit flies. As you...
13 min read | by Stacee Santi, DVM
People — pet owners included — almost always take the path of least resistance. Unfortunately, pet owners often see refilling medications at the veterinary practice as...
10 min read | by Stacee Santi, DVM
I remember being introduced to the concept of veterinary forward booking in the early 2000’s at a veterinary conference. The idea was to be like the dentist, and rebook the...
9 min read | by Kelly Burich
Compassion fatigue has had a center stage in our animal hospitals over the last decade. And, rightly so. The veterinary industry lands in the top five industries where compassion...
7 min read | by Vetsource
Your practice may already have Facebook, Twitter, and Instagram pages, but what about TikTok? While TikTok may not seem like the first choice for veterinary practices, this...
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