After navigating the ins and outs of curbside care for the last year, you may have already jumped on the telemedicine bandwagon. And, while it appears that the COVID-19 pandemic...
It’s been nearly a year since COVID-19 forced veterinary teams to think outside the box and provide their essential services in different, safer ways. Whether you’re waist-deep...
Curbside care has been in our lives for more than 6 months now, and as we enter the dreaded flu season, a return to normalcy is nowhere in sight. Curbside care has become second...
When COVID-19 hit, it changed the way our veterinary teams practice medicine, treat patients, and communicate with clients, with the latter a particular challenge during these...
By Stacee Santi, DVMDoes your normal appointment workflow include phone calls, texts, emails, videoconferencing, and online payment? Instead of asking your clients to juggle...
We’ve all been in this scenario: The pet owner has rushed their dog in for choking. On a “concerned scale,” they are a 10 out of 10, but by the time they get there, Fido is happy...