As the title suggests, this is the second post in a two-part series about engagement surveys. Engagement surveys can help you understand how your employees feel about your...
I’d like to revisit a topic I touched on in my March 22nd post -- the high cost of staff turnover. In this post, I explained that replacing staff members is an expensive and...
In my November 2017 post, I wrote about the role organizational culture plays in creating a theme for your veterinary practice. Whatever your theme may be, it ought to be...
It takes a village to raise a child. If you’re a practice owner like me, your practice is your child (or at least one of them!). As hospital owners, we’ve honed the skills...
Quick. Who’s your favorite team? Don’t think. Just answer. I’m guessing your mind jumped straight to sports. Am I right? Perhaps your hometown Major League Baseball team or your...
At every practice, turnover is something that we have to deal with. While some turnover is unavoidable, and in some cases, even helpful, it always represents a substantial cost...