There is no right or wrong way to communicate—but understanding your communication style and that of the person you are trying to communicate with will certainly help you out in...
We hear the word ‘compliance’ all the time; we’ve been hearing it for thirty years. In fact, we hear it so much it often becomes just a bit of white noise. I mean, really, we...
Culture and leadership are now common words used in veterinary management literature. Many articles state how important these are, but what else contributes to building a...
Loyalty programs are all the talk these days. You don’t have to look very far to find a business with a loyalty program. Coffee shops were among the first to discover the value...
There’s a lot of talk again in our industry about the uses of veterinary data. I’ve spent many many hours on this topic over the last eight years and a disproportionate number of...
I was driving home from a clinic earlier this week and heard on the radio that unemployment had reached an all-time low of about 3.7% nationally[1]. The AVMA has confirmed that...