Which of these scenarios resonates more with you? A hospital where the practice manager or owner spends most of the day putting out fires, frequently handling client concerns,...
Imagine this: It’s post-spring break, and clients are coming in to pick up their pets from boarding. While waiting for the kennel staff to bring up Fluffy to the front, the...
It’s amazing how quickly a year goes by. I nearly forgot to get an inspection sticker for my car before the end of the month, my doctor reminded me that it had been 18 months...
Ninety-five percent of veterinary practices think their inventory systems could use improvement, according to a 2018 survey from Veterinary Hospital Managers Association. If...
Do you belong to a loyalty program? Chances are that you do, especially if you are a millennial. Loyalty programs are present in most industries, spanning the gamut of retail...
Sometime in the early 2000’s, veterinary practice consultants began advising that veterinarians could increase their dental compliance and keep busy during the slowest...