You know tracking performance is important. You have practice management software that lets you run almost any report under the sun. You might even diligently run those reports...
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Practice Management
How to attract and retain top talent in your veterinary practice
Are you struggling to attract and retain top talent in your veterinary practice? You’re not alone — the veterinary landscape is ever-changing, and practice managers continue to...
Simple strategies to retain clients for busy veterinary practices
According to Forbes, acquiring new customers can cost four to five times more than retaining those you already have. During a time when veterinary visits are down 2% and...
Maximizing veterinary productivity: Unlock the potential of your DVMs
As veterinary practices face staffing shortages and the pressure to avoid raising prices amidst inflation, veterinarians are being asked to do more in less time. This extra...
2023 trends in veterinary client experience and customer service
When most veterinary professionals think of what clients want, our minds turn to the top-notch medicine and treatment we provide. But recent data from VHMA suggests that what pet...
Identifying and controlling the hidden costs of veterinary inventory
Prices on just about everything are going up, and veterinary care is no exception. Many veterinary practices are raising prices in an effort to offset their ever-increasing...