Retaining an existing client is significantly more cost-effective than acquiring a new one: it can cost up to seven times more to gain a new client than to keep a current one...

9 min read | by Vetsource
Retaining an existing client is significantly more cost-effective than acquiring a new one: it can cost up to seven times more to gain a new client than to keep a current one...
7 min read | by Vetsource
Prices on just about everything are going up, and veterinary care is no exception. Many veterinary practices are raising prices in an effort to offset their ever-increasing...
8 min read | by Caitlin DeWilde, DVM
While you may consider the completion of a pet’s visit the final step in a case, you could be overlooking critical opportunities. Following up via phone, text, or email has the...
7 min read | by Kate Zirkle
The veterinary industry is generally marked by consistent growth, increased pet owner spending, and evolving attitudes about pets as family members. But veterinary practice...
9 min read | by Asa Pogrelis
It’s the end of a busy day at your veterinary practice. The last clients have left, the floors are mopped, and the front doors are locked. All that’s left to do now is close your...
8 min read | by Caitlin DeWilde, DVM
Most of us joined this profession because we wanted to care for pets and their people, not offer them a sweet deal on preventatives or push the latest dog food. Many veterinary...
8 min read | by Caitlin DeWilde, DVM
Managing and excelling at social media can feel like a daunting task, especially for short-staffed practices. By adopting a progress-over-perfection mindset, you can make the...
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