9 min read | by Vetsource
Retaining an existing client is significantly more cost-effective than acquiring a new one: it can cost up to seven times more to gain a new client than to keep a current one...
12 min read | by Kate Zirkle
Take a moment to visualize a typical busy day in your practice: perhaps you see phones ringing non-stop, edgy pet owners, new patients, delays, curbside service, inventory...
8 min read | by Stacee Santi, DVM
Currently, the trend for clients needing a veterinary appointment is to treat the process like they are booking a reservation at PF Chang’s. The general concept is to book a...
14 min read | by Brad Jonesberg
If you’re a Vet2Pet user, I’m sure you have your favorite features of the platform. Maybe you love all the phone calls prevented thanks to 2-Way Chat, or perhaps you get excited...
7 min read | by Katie McClean
How many of us take the opportunity to work on ourselves? This question could be asked about our work lives or personal lives, but I’m specifically asking about our work lives....
11 min read | by Karyn Ekola, CVPM
Curbside service began like an improv act that you didn’t ask to participate in, forcing your veterinary team to adapt and react, moment by moment, to an ever-changing scene....
6 min read | by Kelly McElhinney, CVPM
Rowan Animal Clinic, a three-doctor practice located in Salisbury, North Carolina, recently transitioned from a mixed-animal practice to a small-animal practice. Like many...
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