As a veterinary professional you’re dedicated to improving pet health and ensuring the best possible outcomes for every patient in your care. But despite your admirable efforts,...
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Maximizing veterinary productivity: Unlock the potential of your DVMs
As veterinary practices face staffing shortages and the pressure to avoid raising prices amidst inflation, veterinarians are being asked to do more in less time. This extra...
2023 trends in veterinary client experience and customer service
When most veterinary professionals think of what clients want, our minds turn to the top-notch medicine and treatment we provide. But recent data from VHMA suggests that what pet...
Harness the power of following up to stay competitive
While you may consider the completion of a pet’s visit the final step in a case, you could be overlooking critical opportunities. Following up via phone, text, or email has the...
How to market to pet owners without feeling pushy
Most of us joined this profession because we wanted to care for pets and their people, not offer them a sweet deal on preventatives or push the latest dog food. Many veterinary...
5 simple ways to make the most of social media
Managing and excelling at social media can feel like a daunting task, especially for short-staffed practices. By adopting a progress-over-perfection mindset, you can make the...