Retaining an existing client is significantly more cost-effective than acquiring a new one: it can cost up to seven times more to gain a new client than to keep a current one...
By 2029, millennials will be the largest generation in the workforce with 38 million members. According to the 2022 Deloitte Millennial Survey, a quarter of millennials (the...
You know tracking performance is important. You have practice management software that lets you run almost any report under the sun. You might even diligently run those reports...
Balancing emails, appointments, and your online presence can be overwhelming. ChatGPT, an AI (artificial intelligence) language tool, could help ease the burden of some of your...
Are you struggling to attract and retain top talent in your veterinary practice? You’re not alone — the veterinary landscape is ever-changing, and practice managers continue to...
How much time does your team spend responding to clients who have requested appointments through Facebook or email? Maybe your team asks them to call the practice to schedule, or...