How credit card processing works with Vetsource Payment Services

by By Asa Pogrelis

4 min read

Running a veterinary practice is complicated — and so is credit card processing. That’s why we’ve created a payments solution built specifically for veterinary practices.

Discover how practices collect payments from clients using Vetsource Payment Services.

A look at the fees

Interchange: Transaction fees charged between banks for processing credit and debit card payments. These fees vary based on the card provider and type.

Assessment or card brand fees: Fees paid by merchants to the credit card networks (like Visa, Mastercard, American Express, Discover) for processing credit card transactions.

Transaction fees: Charges paid by businesses for accepting credit card payments.

The cost of the visit

After your patient’s visit, the client owes your practice the cost of the visit. If the cost of the visit is $100, the client swipes their card for $100.

The fees charged for the card swipe:

  • Interchange fees:

For this example, the bank’s interchange fee is 2% plus a $0.10 transaction fee.

You pay: $2.10

  • Assessment or card brand fees:

For this example, the assessment fee charged by the bank/card brand is .10% + $.02 per transaction.

You pay: $0.12

  • Transaction fees:

The transaction fees your payment processor takes out to facilitate payment varies depending on transaction size and volume. For this example, the transaction fee you are charged is 0.50% + $0.10 per transaction.

You pay: $0.60

For this $100 transaction, the total fees your business would pay is $2.82.

When using Vetsource Payments, you are credited the original transaction amount minus the total fees, $97.18 at time of payment collection.

How does Vetsource Payments determine rates?

Vetsource uses an interchange plus model, or cost-plus model, meaning interchange and card brand fees are passed through at cost and you pay a set processing percentage for each transaction. This fee structure is the most transparent form of processing pricing and can lead to significant cost savings for your practice.

Asa Pogrelis

Asa Pogrelis

Asa Pogrelis has more than 25 years of animal health industry experience, including veterinary sales, marketing, and commercial strategy. Asa received his BS in animal science from the University of Georgia and began his career working as a vet tech, before joining Hill's for over seven years. He's been with Vetsource for over 10 years and currently serves as chief of staff. He has two golden retrievers who frequently join him at the office.

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