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6 ways to recognize and support your vet techs

6 ways to recognize and support your vet techs

National Veterinary Technician week takes place during the third week of October, and this year’s theme, “Veterinary Technicians’ Resilience is the Heart of Veterinary Medicine,”...

How to introduce clients to new veterinary technology

How to introduce clients to new veterinary technology

Implementing new technology in your veterinary practice can be an exciting process for both your team and your clients. Whether it’s an app, a telehealth service, or an...

5 veterinary marketing tactics to bring back lapsing clients

5 veterinary marketing tactics to bring back lapsing clients

When a veterinary hospital has lapsing clients and patients, it’s kind of like a box of beautiful apples sitting on the kitchen counter that one day attracts fruit flies. As you...

5 ways to get veterinary clients to say yes to refills

5 ways to get veterinary clients to say yes to refills

People — pet owners included — almost always take the path of least resistance. Unfortunately, pet owners often see refilling medications at the veterinary practice as...

How to modernize your veterinary forward-booking program

How to modernize your veterinary forward-booking program

I remember being introduced to the concept of veterinary forward booking in the early 2000’s at a veterinary conference. The idea was to be like the dentist, and rebook the...

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