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5 steps to improve your veterinary CSR efficiency

5 steps to improve your veterinary CSR efficiency

Working at the front desk of a veterinary practice is probably the most difficult job there is. Receptionists, commonly known as client service representatives or CSRs, are...

21 min read
Why a loyalty program is not a discount program

Why a loyalty program is not a discount program

One of the common objections veterinary practices seem to have about implementing loyalty programs is that they don’t like to discount their services. But here’s the thing: a...

9 min read

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