At the end of this year, I sit contemplating all that happened during this difficult time. Surprisingly the biggest challenge was not running a veterinary practice during the...
With the increase in client demand for veterinary care, plus industry-wide staffing challenges, your practice is likely busier than ever. You're attracting more clients and...
Millennials, aka those born between 1981 and 1996, are currently the largest generation in America. When it comes to attracting and retaining millennial clients, this often...
It’s “COVID times,” and your team is stretched thin—they’re running back and forth to the parking lot, making and receiving countless phone calls each day, and trying to juggle...
Three months into quarantine and three years of constant requests from our son, we finally said yes to a puppy — that’s right, a pandemic puppy. We welcomed Chilly, the cutest...
As a practice manager, I’ve seen countless business challenges for my four-doctor practice over the past several months in response to COVID-19. I’m sure you’ve experienced much...