Webinars
Free webinars for veterinary professionals
Learn tips and tricks to help you improve client experiences, simplify team tasks, increase revenue, and more with Vetsource’s free live and on-demand webinars.
Enhancing Veterinary Care: Adding Client Experience to Quality Medicine
Wednesday, June 21, 2023
11 a.m. PT/2 p.m. ET
Presented by Caitlin DeWilde, DVM
As client expectations, practice technologies, and industry staffing demands continue to evolve, veterinary practices may no longer enjoy the same reliable customer experience cycles they once did. However, by better understanding the needs and preferences of pet owners, practices may be able to tailor their communication strategies and workflows to better serve clients and team members, reducing inefficiency and frustrations along the way.
During this 30-minute webinar and 15-minute Q&A, Dr. Caitlin DeWilde will explain how to meet clients where they’re at when it comes to communication, technology, and convenience. Join her to learn how to:
- Identify client preferences for communication platforms and content types
- Create and organize multimodal content
- Get the team on board for adopting a new mindset and workflows
Stay until the end of the webinar for your chance to win a $150 Visa gift card!
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About the speaker
Caitlin DeWilde, DVM, is a practicing veterinarian and the founder of The Social DVM, a consulting firm devoted to helping veterinary professionals learn how to manage and grow their online reputation and client connection technologies. She is the author of a new book, “Social Media and Marketing for Veterinary Professionals,” and a columnist for Today’s Veterinary Business.
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