Professional pharmacists

Your patients’ medications are in good hands

Rest easy with pharmacy teams trained in veterinary pharmacology and the highest quality control standards.

We put safety first

Our pharmacy locations in Portland, Oregon, and Harrisburg, Pennsylvania, are led by expertly trained teams who understand veterinary pharmacology. With strict quality control measures and efficient operations, you can be certain that your patients will get the right products every time.

  • Expertise Over 15 years of pet pharmacy experience and 125+ specially trained team members provide an unparalleled level of support to veterinarians.
  • Quality control Clinical reviews by our pharmacists and multiple checks along the way ensure safety and accuracy.
  • Operations Licensed pharmacies on the East and West Coast process up to 30,000 items each day for timely delivery to your clients.

We’re leaders in our field

We paved the way as one of the first companies to provide veterinarians with a safe way to offer pet medications online. With over 15 years of pet pharmacy experience and a team of specially trained pharmacists, you can feel confident that your patients will get the right medication every time.

To keep us on the cutting edge, we have our own veterinary-focused pharmacy training program and drug interaction database. Each pharmacist is trained in veterinary pharmacology, ensuring they can perform clinical reviews for every type of patient and provide consultation services to veterinarians.

Your patients’ safety is our #1 priority

Our pharmacy team is involved every step of the way. Once an approved prescription enters the system, it’s sent to a Vetsource pharmacist for clinical review. They check the correct use of the drug, medical conditions, appropriate dose, and possible contraindications. They also look for duplicate use of products and excessive fills of controlled substances. 

Vetsource’s pharmacists are supported by a team of pharmacy technicians who perform dispensing tasks with the same attention to detail. With these strict standards in place, we maintain an incredibly low error rate of 1 in 50,000.

We know how to operate

Automated checkpoints along the way ensure quick processing and complete accuracy before an item is shipped. Multiple barcode scans verify the product, patient label, shipping address, and other details, while an automated system weighs, labels, and sorts packages by shipping method. With this high level of efficiency, our pharmacy can process up to 30,000 items a day with an unmatched level of quality control.

Staying up to date on pharmacy regulations keeps operations running smoothly. Our pharmacy meets or exceeds the regulatory requirements in all 50 states and is regularly inspected by the Board of Pharmacy. We also have LegitScript certification (meaning we meet the standards for legality, safety, and transparency as an internet pharmacy) and are .Pharmacy certified by the National Association of Boards of Pharmacy.

Our pharmacy superstars

Meet the people who make it all happen.

Yili Malech, PharmD

Director of Pharmacy Operations

Born in Taiwan and raised in New York, Yili graduated with her PharmD from the State University of New York at Buffalo. As Vetsource’s director of pharmacy operations, she provides leadership, direction, and administrative oversight of operations, as well as strategic direction to achieve pharmacy growth and profitability goals. She is also a champion of Vetsource’s strong culture: “I take tremendous pride in being a steward for our mindfully cultivated culture of innovation and inclusivity,” she says.

Before joining Vetsource in 2017 as pharmacy workflow manager, Yili worked as a staff pharmacist and pharmacist in charge in both the hospital and retail sectors, as a hospital account executive, and as a therapeutic interventional specialist.

In her free time, you can find Yili volunteering at her children’s school and attending their sporting events, traveling, golfing, scuba diving, hanging out with friends, and spending time with her husband, son, daughter, and labradoodle.

Yili Malech
Group photo of the pharmacy team at the Sandy location

Portland pharmacy team

Led by Mark Balyshev, pharmacist in charge, more than 70 pharmacists and pharmacy technicians work at the Portland, Oregon, pharmacy. Between them, they have a combined 90 pets, including a tortoise, a bunny, lots of fish, and a horse, of course!

The best part of their job? Most agree it’s being able to help patients and improve health outcomes and quality of life.

Harrisburg pharmacy team

Led by Matt Roesch as pharmacist in charge, the Harrisburg, Pennsylvania, team is made up of over 20 pharmacists and pharmacy technicians. They have a variety of pets (60+ combined!), from dogs and cats to bearded dragons, hermit crabs, a guinea pig, and a leopard gecko.

This group says working together as a team, the positive environment, and great coworkers are the top three reasons they love working at Vetsource.

Group photo of the pharmacy team at Harrisburg

Connect with us

Our Prescription Management, Client Engagement, and Data & Insights solutions have made a difference for thousands of pet healthcare businesses. Find out how Vetsource can make a difference for you.