Online Store

Online shopping for your clients, made easy

Offer clients convenient shopping and home delivery through your own practice-branded online store.

Give clients what they want: the convenience of shopping at your online store and licensed pharmacy. There’s no need to code a website, stock products, or set up an online shop — Vetsource does it all for you. You also get a dedicated customer support team for your clients, reducing calls and freeing up staff time.

Your own online store and custom catalog

Your online store is designed to be mobile-responsive, so clients can easily shop anytime, from anywhere. They can filter by species, product type, and manufacturer to quickly find what they need. Your store also features your practice name and links back to your website, ensuring your clients know they’re ordering through their trusted veterinarian.

Included with the store is a customizable catalog with more than 10,000 items, including medications, nutrition, treats, toys, and supplements.

Programs to drive compliance

Make it easy for clients to follow your therapy recommendations with Vetsource’s recurring shipping programs like AutoShip and our monthly single-dose preventatives program, RemindMeSM. And since most orders ship for free, it’s even easier for pet owners to stay on top of their pets’ needs.

Support for pet owners and your practice

Customer support teams are ready to help you and your clients by phone, email, and live chat — freeing up your staff to focus on what they do best.

A pharmacy you can trust

Vetsource has over 15 years of pet pharmacy experience and 125+ expertly trained people who understand veterinary pharmacology, so you can rest easy knowing your patients will get the right products every time.

There’s a reason for our incredibly low error rate of 1 in 50,000 — our dedicated pharmacy team. Our pharmacists and pharmacy technicians ensure accuracy and safety with clinical reviews and multiple checks throughout fulfillment.

Vetsource employee fulfilling an order

Clients love the convenience

1

Most orders ship free in the contiguous U.S.

2

91% pet owner satisfaction rating*

3

Clients are nearly 5x more likely to purchase online from their vet**

*Vetsource Pet Owner Customer Satisfaction Study, April 2019
**E-Commerce Market Data for Pet Care, 2020

Connect with us

Our Prescription Management, Client Engagement, and Data & Insights solutions have made a difference for thousands of pet healthcare businesses. Find out how Vetsource can make a difference for you.