Client Engagement

Connect with clients the easy way

Build bonds. Communicate with ease. Provide standout service. Improve compliance. Grow revenue. Vetsource’s client engagement solutions make it easy for pet owners to do business with your veterinary practice.

The latest Client Engagement additions

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Keep it in the department

Allow team members and clients to choose a specific department or provider when chatting or texting.

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Reach the unreachable

Send postcard reminders to clients with no valid email on file, and no scheduled appointment.

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Automatically confirm

Stop calling and start confirming appointments through text, email, and app notification at a cadence of your choosing.

Vet2Pet: The only client communication solution you need

  • Vet2Pet, Vetsource’s all-in-one client communication system and veterinary practice app, was built by veterinary professionals who understand the needs of busy veterinary practices. And, because your needs are constantly changing, Vet2Pet constantly evolves to meet them.

  • With Vet2Pet, you get a custom-branded hospital app that makes doing business with your practice easy. You get an intuitive platform that can be customized for your workflow, simplifying tasks and maximizing efficiency. You get a robust set of features that allows you to streamline your technology and better serve pet owners. You get happier clients and team members. You get healthier patients. You get it all, in one powerful system.

“You can tell a veterinarian designed this.”

Daniel Shy, DVM, Starkville Veterinary Hospital

With Vet2Pet, you can easily:

Build client bonds
Communicate with clients
Provide virtual care
Remind your clients
Elevate client experiences
Get training and support
Reports and Dashboards

Vet2Pet for small animal practices

From refill requests to reminders, your client communication platform and practice app will delight your team and your clients.

Retriever Email Program

Vet2Pet for equine practices

Don’t settle for a client communication platform and app built for just any veterinary hospital. Choose one designed specifically for equine practices. 

This app has kept our clients more engaged and compliant with their pets’ preventives and annual care. Almost half of our appointments are now made through our app, which saves us time and keeps clients happy. Clients love the loyalty program, which has increased revenue and compliance. I can’t say enough about how this app has helped our business. We love it! Our clients love it!

Johnathan Ellermann, DVM, Stafford Veterinary Clinic

Veterinary professionals love Vetsource’s Vet2Pet client communication solution

Dr. Lowery

Chasewood Hospital

“When we’re busy and taking phone calls, <App Chat> is great because clients don’t have to feel like they have to wait on hold for 2 hours for me to get there.” 

Megan

FloridaWild Veterinary Hospital

“The refill prescription program has been a huge asset. It has changed our workflow and eliminated many phone calls to our receptionists.”

Dr. Schrager

FloridaWild Veterinary Hospital

“<App Chat> literally takes just a few seconds of my time, but it alleviates so much stress and anxiety.”

Vetsource integrations

Vetsource’s Vet2Pet system integrates with the following third-party providers.

Connect with us

Our Prescription Management, Client Engagement, and Data & Insights solutions have made a difference for thousands of pet healthcare businesses. Find out how Vetsource can make a difference for you.