On-demand webinar
Enhancing Veterinary Care: Adding Client Experience to Quality Medicine
Watch now
By better understanding the needs and preferences of pet owners, practices can tailor their communication strategies and workflows to better serve clients and team members, reducing inefficiency and frustrations along the way.
During this 30-minute webinar and 15-minute Q&A, Dr. Caitlin DeWilde will explain how to meet clients where they’re at when it comes to communication, technology, and convenience.
You’ll learn:
- How to identify client preferences for communication platforms and content types
- Ways to create and organize multiple types of content
- Tips to get the team on board for adopting a new mindset and workflows
< Hit the play button to get started
About the speaker
Caitlin DeWilde, DVM, is a practicing veterinarian and graduate of the University of Illinois. A renowned speaker and author, Dr. DeWilde founded The Social DVM, a consulting firm devoted to helping veterinary professionals manage and grow their social media presence and online reputation.