Practice Toolkit

Drive client loyalty and revenue effortlessly with PetMail+

Keep your practice top of mind with relevant emails and promotions based on client behavior.

Increase client loyalty, recover lost revenue, and lighten your workload with personalized messages that include special offers, milestone celebrations, and educational content.

Automate your marketing with PetMail+, delivering the most relevant content to each client.
Drive engagement and sales with valuable information and irresistible discounts.
Lighten the workload on your team with zero effort required.

How does PetMail+ take work off your plate?

PetMail+ provides your practice with a top-tier email marketing program that keeps your clients informed without adding to your workload. Our system uses data from home delivery purchases and your practice management software (PIMS) to send the most relevant emails to your clients.

Already using PetMail+? Check out this month’s previews

Grow your practice with smart, client-driven emails

PetMail+ ensures each client receives the most relevant and timely content, helping your practice grow by driving engagement and increasing revenue. Here’s an overview of our targeted campaigns:

Special offer
emails

Encourage timely purchases with regular promotions, keeping your clients informed about special offers.

Welcome and milestone emails

Build strong relationships by welcoming new clients and celebrating special moments like pet anniversaries and birthdays with personalized messages and exclusive offers.

AutoShip incentive emails

Boost recurring revenue and compliance rates by promoting AutoShip for one-time purchasers and recovering canceled subscriptions with enticing promotions.

Re-engagement emails

Increase online store sales by reaching out to clients who haven’t made recent purchases, offering special incentives for first-time and repeat purchases. This reactivates inactive clients and drives more consistent sales.

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Fast facts

3x more revenue

Practices with PetMail+ drive nearly 3x more online revenue.*

50% more profit

Practices with PetMail+ see a 50% profit increase within 6 months of signup.

$5 million in discounts

Vetsource and manufacturers provide over $5 million in discounts to clients each year.

*When Vetsource Prescription Management and practice information management software (PIMS) integration is active. Data on file at Vetsource.

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We’ve received and overwhelmingly positive response to our new postcards from Vet2Pet. Clients who changed their email or phone number and fell through the cracks are receiving the postcards, and they’re coming back in.

—Crista Wallis, DVM, Monticello Animal Hospital

Perfectly timed emails forge lasting client relationships

pet owner looking at a PetMail email on their mobile phone, with a white poodle-type dog in the background

Thanks to a sophisticated program, your clients will receive the right email at the right time, whether that’s a weekly promotion, personalized birthday message, manufacturer-sponsored offer, or more.

Since species information is pulled right from your practice management software, clients will only see images relevant to their pet.