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Communication

Dental compliance: Here’s how to help your clients say yes to the vet

14 min read | by Katie Sorrell

It’s common knowledge in the veterinary industry that periodontal disease is the most prevalent concern with dogs and cats today. In addition, the AVMA found that 20%-27% of...

14 min read | Katie Sorrell

Missing charges: How to stop the silent killer of revenue, client experience, and patient care

14 min read | by Meg Oliver, CVPM

Unless you have a foolproof system in place, there is a good chance your practice is missing charges on a daily basis. Is missing charges that big of a problem? In short, yes....

14 min read | Meg Oliver, CVPM

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2018 highlights
AAHA
AAHA/VMG
account balance
accountability
across-the-board increase
ACT
action items
action plan
actionable data
active patient
active patient count
active patients
adapt
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adjustments
allies
American Veterinary Medical Association
analytical
animal health
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antivirus
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app
appendix
apples-to-apples
appointment management
appointments
asking questions
assistant
authentic self
automated marketing
automatic shipments
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AVMA
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balance
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beyond indigo
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CVPM
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data culture
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data partners
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decision-making
demand
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dental
dental awareness
dental compliance
dental health
developing a wellness plan
developing wellness plans
difficult clients
dig into data
digital marketing
discounting habit
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discover
Dr. Stacee Santi
drive purchases
DVM
earns versus turns
EBITDA
education
Effective Inventory Management
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empower your team
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equality
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evaluate phone data
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fear free
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forward booking
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Google Business Profile
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Home Delivery
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honor
Hot Rocks
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improving parasiticide compliance
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inbox zero
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Millennial Employees
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missing charges
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normalize
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online
online community
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PAR
parasiticide action report
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patient care
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patterns
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periodontal
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pet dental health month
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pet insurance
pet owners
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positive culture
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Practice Management
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Practice Overview Report
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reptiles
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retain
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RPM
safety protocols
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ScriptRight
security management
self-awareness
self-care
self-discovery
selling a veterinary practice
shareable
sharing
small mammals
smartphone app
so what?
social media
social network
software
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SOP
spyware
staff
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staff management
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staff members
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staff positions
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staff turnover
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Standard Operating Procedures
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state-by-state veterinary salary comparison
statistical model
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subscription
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surveys
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take action
talkspace
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taxes
team
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team management
team members
team up
team wellbeing
team wellness
teamwork
technician
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text-to-pay
the right information
the right KPIs
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tracking
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tradeoff
training
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training staff members
transactions
treatment
trendlines
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UI
ultra
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unique patients
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UX
vet tech
vet tech week
vet techs
Vet2Pet
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VMG
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welcoming
well-being
wellness
what?
work/life balance
workforce crisis
workload
workplace communication
workplace culture
workplace safety

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