Practice Home
Managing prescriptions has never been easier
Vetsource Prescription Management
Our enhanced platform, Practice Home, gives you a solution to simplify workflows and more time to focus on patients.
Intuitive tools make it simple
Seamlessly create an Rx and complete the order, with products and patients all in one place
Efficient workflows save time
Quickly edit client information and share product recommendations with minimal steps
Help your practice and clients thrive
Easily set up AutoShip orders to increase compliance and send your clients valuable savings
Check out the changes
New approval queue
- Complete critical tasks with fewer steps
- Search for patient and product information while completing tasks to save time
Convenient sidebar workspace
- Search, edit, or start a new order during checkout
- Eliminate lost progress and need to switch between screens to complete tasks quickly
One place to prescribe and recommend
- Send orders or therapy recommendations from the same screen
- Complete visit follow-up activity in real-time with reduced steps to complete orders
Recurring shipments at checkout
- Schedule AutoShip orders with one click
- Increase use of compliance options with staff reminders about options and easy setup
Help center
Practice Home features an improved help center with how-to videos and articles, links to resources, and more.
The help center is conveniently located in the lower right corner of your screen, or you can bookmark the help center website so you can always find what you need.
Vetsource customer FAQs
Will my practice have to switch over to the new experience?
Yes, all practices will be transitioned to the new experience by the middle of 2023.
When will my practice switch over?
Updates will happen over the summer. We’ll email you to let you know the exact date when it’s coming up. You’ll also see a banner displayed in Services Home with information about the switch and what to expect.
Can we see an overview of the new experience prior to switching?
Yes, you can! Watch our free on-demand webinar to get a look at the new Practice Home.
What if my staff and I need help navigating this change?
We have product tours as well as how-to articles and videos in the new experience to help you learn how to complete important tasks and easily transition without interruption. We’ll also be hosting a series of live trainings with Q&A — look for more information in your home delivery platform or your email inbox.
Can we switch early or on a specific date?
No, practices will be rolled over in 5 separate groups to make sure we can give you the best support and resources possible during the transition.
Can we revert back to the old experience?
No, once you’re switched to Practice Home, you can’t go back to the old experience. If you need help navigating the new experience, we’re here to support you with resources and trainings.
Who do we contact with questions?
You can always contact your account representative, or take advantage of the chat feature in your home delivery platform. You can also contact Practice Support at (877) 738-8883 or [email protected], Monday through Friday from 5 a.m. to 5 p.m. and Saturday 7 a.m. to 1 p.m., PT.