Working at the front desk of a veterinary practice isn't easy. Receptionists, commonly known as client service representatives or CSRs, juggle many tasks at any given time with a...
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Tips for increasing your veterinary hospital app downloads
People love apps. Want to schedule a haircut? Order groceries? Buy concert tickets? There’s an app for that, and more. Your clients appreciate any tool that makes their lives...
How to use 2-way chat to reduce phone calls in your practice
See the 2-Way Chat feature in action I regularly chat with Vet2Pet’s clients to get their feedback, and their great ideas are often the catalyst behind changes and upgrades our...
How to use Google Classroom to support your veterinary team’s online learning
Prior to 2020, most of us probably had never even considered creating our own online learning center. But, as we have been forced to adapt to the many changes of 2020, the...
7 ways to reduce phone calls in your veterinary practice
In many veterinary practices, the phones ring off the hook before, during, and after business hours. Wouldn’t it be great to decrease the number of incoming and outgoing phone...
4 tips to increase your veterinary practice’s online appointment bookings
Many practice owners and managers are understandably worried about what the future holds for the practice. Facilitating a steady stream of appointments may be one way to ease...