When I ask someone how their practice is performing and which metrics they look at regularly to assess their performance, I typically hear the same set of KPIs. Revenue, new...
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Managing With Metrics
Effective inventory management – Discover the secrets to marking up your parasiticide inventory for maximum profitability
My first swim into the deep end of the management pool was as an inventory manager. Over the years I keep coming back to the principles of effective inventory management again...
Is your practice truly growing? The number of new clients won’t tell you the whole story (Are you looking at your active patients?)
One of the most important KPIs you should be tracking in your practice is the “net change in active patients” metric. It is a performance measurement that is not readily...
How to use key performance indicators to boost bottom line and provide exceptional patient care
Measuring your practice’s success in terms of revenue, compliance and return on investment are just a few areas that indicate how your practice is performing. In order to move...
How medical ratios support best medicine – Every time
We hear a lot about the importance of practicing “best medicine.” Conceptually, many of us would agree that practicing best medicine is, in fact, best. Even so, the question...
6 reasons why working with data can be hard
There are no two ways about it. Working with data isn't easy. Within the veterinary industry, there’s a lot of talk about practice data and a number of misconceptions as well....