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Client Engagement


 
Why client feedback matters in veterinary medicine

Why client feedback matters in veterinary medicine

As veterinary professionals, we’d love to measure the success of our careers and businesses in the wagging tails and friendly nuzzles of our patients. But it’s not that simple....

Five tips for a successful loyalty program

Five tips for a successful loyalty program

If you read "Why your veterinary practice needs a loyalty program,", hopefully you were inspired to think about how one could benefit your practice. But before you jump into...

Why your veterinary practice needs a loyalty program

Why your veterinary practice needs a loyalty program

I was a practice manager at a busy four-doctor practice when we first launched a loyalty program. It was 2011 and we were treading uncharted waters. No one had ever done anything...

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