We’re paying close attention to the COVID-19 pandemic here at Vetsource, like everyone else in the U.S. and around the world. We know that to minimize the effects of this virus, it’s more important than ever to take care of ourselves and each other.
To ensure veterinarians, pet owners, and pets get the products and support they need, we’ve created an internal task force to monitor the situation closely and adjust as it evolves. We want to share with you the actions we are taking to help protect our employees and make sure pet and horse owners continue to receive their treatments and products.
- We are working closely with manufacturers, distributors, and other industry partners to minimize any potential disruptions or delays.
- We are following CDC guidelines for businesses, including:
- Conducting frequent deep cleanings and daily sanitizing of the pharmacy and warehouse
- Regularly cleaning and disinfecting office areas
- Asking employees to wash their hands frequently, follow proper hand-washing techniques, and use hand sanitizer stations located throughout the buildings
- Asking employees to stay home when they are sick and return only when they are symptom-free
We are deeply committed to supporting veterinary practices, pet owners, and pets during this challenging time, while also ensuring Vetsource employees’ health and safety.
Thank you for your patience and understanding as we navigate together through this unprecedented event. We will continue to update this post as needed.
For pet and horse owners:
- There is no evidence at this point that pets become ill with COVID-19 or that they spread it to people or other animals. IDEXX, a leading veterinary diagnostics company, recently tested thousands of canine and feline specimens with no positive results.
- However, if you feel ill or test positive for COVID-19, it is recommended to err on the safe side and avoid contact with animals, as there is a slight chance of secondary exposure. This may mean asking someone to help with walks, feeding, and interacting with your pet or horse, as well as the usual washing hands before and after contact, wearing a face mask, and not sharing food, kissing, or hugging your pet or other animals.
- FAQs for Pet Owners, from the American Veterinary Medical Association
- Please be aware that orders are currently taking longer than usual to process and ship, so your order may be delayed. You can check on your order status by logging into your account through your veterinarian’s online store, where you’ll also find contact information if you need anything else.
For veterinary practices:
- If you have any questions or concerns, contact Vetsource Practice Support: [email protected] or (877) 738-8883, Option 2
- AVMA COVID-19 information and resources
- Tips on emergency planning for your practice, from Dr. Andy Roark and practice manager Stephanie Goss
- A list of veterinary and business resources we’ve put together
Updated March 26, 2020