COVID-19 forced many veterinary practices to pivot in terms of how to operate and where to invest time and resources. Rotating staff, curbside service, and telehealth are...
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Millennial client confession: 6 things I wish my veterinary practice knew
Millennials, aka those born between 1981 and 1996, are currently the largest generation in America. When it comes to attracting and retaining millennial clients, this often...
National Veterinary Technician Week: 5 safe ways to celebrate your vet techs and nurses during the pandemic
Being a vet tech is hard during the best of times, let alone during a global pandemic. Not only are they on their feet all day caring for critters, they’re now doing it all with...
How COVID-19 and Rabbit Hemorrhagic Disease changed this New York veterinary practice’s SOP
When COVID-19 started hitting the New York area hard, we weren’t sure how Long Island Bird and Exotics Veterinary Clinic would be affected. Would people continue to want to bring...
AVMA chief economist weighs in on recent findings: Veterinary ACT versus visits for revenue
I knew I would enjoy the previous VetSuccess blog post titled “New veterinary revenue model indicates visits per year have greater impact than higher ACT” when I read the first...
4 veterinary inventory trends to watch in 2020: Is your practice ahead of the curve?
Years and years ago, when I first began my journey in veterinary medicine, managing inventory was more of an afterthought and focused on product replenishment rather than...