You’re sitting in the chair, with those pearly whites and a toothbrush in hand. Before you even get out of the seat, what does your dental hygienist do? They hand you a little...
When it comes to increasing the bottom line of your Profit and Loss (P&L) statement, you have options. You can take the approach of focusing on expense management, or you can...
The “Millennial dilemma” is a pretty big issue for employers; big enough that Jesi Tassava recently dedicated an entire post to helping veterinary practice managers handle common...
You’re sitting at your desk when you get an email notifying you that your practice has just received an online review. Eager to read the great things yet another client has...
Performance reviews are an essential but often overlooked part of any successful veterinary practice. If you’re like many practice managers, you keep shuffling reviews from one...
In my previous post, I shared a few suggestions on how to help bridge the gap between communication goals and outcomes, i.e. the speaker’s intentions and the listener’s...